Thanks for the feedback, Robert Benedict — totally hear you on how helpful a photo would be when you’re trying to remember who you worked with. I’ve shared this with the team so we can review it and see what’s possible here, and we’ll follow up if we need any additional details.

Thanks for sharing this, C G — totally hear you on how helpful it is to have the customer’s photo show up after a driver’s license scan, especially when names are hard to recall. To make sure we’re scoping this the right way, can you clarify where you’d want that photo to appear (e.g., when searching/selecting a customer, on the customer profile, during check-in/service write-up)? Also, are you looking for the license scan to create a brand-new customer, match/update an existing record, or both? And should that photo be visible to everyone at the dealership, or only specific roles/teams?

Thanks for sharing this, Cameron Firth — totally hear you on how much easier it is to recognize a face than a name, and I can see why you’d miss that from your previous CRM. I’m looping this into our review so the team can take a look at what it would take to import the client photo into their profile when scanning a driver’s license, and we’ll follow up if we need any extra details from your side.