SalesAlert Urban Science Product Integration
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Russell Blackstone
Urban Science has a product called Sales Alert that will report to the CRM when a guest in our system has purchased a vehicle from a competitor in next day time and mark the lead lost in the CRM so we can concentrate our efforts on unsold leads. GM has this set up under DART. It is very affordable, but it does NOT integrate with Drive Centric at this time. We can save many thousands of dollars annually be not burning wages calling and following up with guest who have already purchased. GM reports that competitor CRMs including e-Lead, DealerSocket, and Vinsolutions. We understand this integration has begun but it STALLED. Can you please wrap it up so we can start focusing on unsold leads. We have 914 leads in the last 90 days reported in SALES ALERT as LOST. Without integration we have to look up each one manually in Drive Centric. This is very time consuming. Thank you.
Drew Adler
gathering votes
Drew Adler
under review
Drew Adler
Hello Russell Blackstone and thank you for the feedback! We have been in contact with Urban Science about this. We will make sure to update this with any milestones we reach in the future.
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Todd Bondy
great suggestion!