Response Times
J
Jimmy Rogers
There should be a way for managers to stop the clock on response times. There are instances where its awkward to text back just to stop the clock.
For example: Salesperson says - "Thanks Joe, looking forward to seeing you tomorrow. Have a great night." Then Joe responds, "Thanks. You too." Its strange to send more texts just to get the final word in.
I am requesting the ability for managers to stop the clock in these situations which are quite common.
Shelby Parker
Thank you for posting, Jimmy Rogers! I have a few more questions for you:
- What specific criteria should be used to determine when the clock should be stopped?
- How frequently do these situations occur, and how do they impact your team's workflow?
- Would you prefer the ability to manually stop the clock, or should it be automated based on certain conditions?
J
Jimmy Rogers
Shelby Parker this happens often. It does not need to be an automated process. I am requesting that the managers can manually stop the clock any time at they chose to.