Reply to Sales/BDC/Manager sent emails
R
Rocco Bowser
It would be beneficial to bump an email sent like a proposal with 0 click 0 opens back to the top of the customer's inbox. Emailed videos would also benefit in case of forgotten information, replying to the sent email instead of creating a new thread.
Shelby Parker
Thanks for sharing this, Rocco Bowser — totally hear you on how helpful it would be to bump a sent proposal/video back to the top of a customer’s inbox and keep everything in the same thread by replying instead of starting a new email. I’m looping this into our review with the team, and we’ll follow up if we need any additional details from your workflow.