"Reply To" for Outlook Email to land in DriveCentric
J
Jamey Hebb
Customers understandably use the sales consultant's dealership email address (the one on our business cards and website) for correspondence. It would be great if we could push those emails from Outlook into Drive Centric so we can have all correspondence in the same place
and
be able to respond from within the CRM fluidly. Or possibly set up a "reply to" email address that would land in the CRM. There are probably other ways this could be fixed that aren't occurring to me.
Shelby Parker
Hiya Jamey Hebb, thanks for this post! I have a few more questions for you:
- What specific features or functionalities would you like to see in the integration between Outlook and DriveCentric?
- Are there any security or privacy concerns we should be aware of when integrating emails from Outlook into DriveCentric?
- How frequently do you expect emails to be synced between Outlook and DriveCentric?