Remove reps from lead rotation while they have Active Showroom visits | Voters

Remove reps from lead rotation while they have Active Showroom visits

Tim Walker

We should be able to remove reps from lead rotation while they have an active showroom visit. Leads sit while they are unable to answer them because they are tied up.

Shelby Parker

Thanks for sharing this, Tim Walker — totally hear you on the leads getting stuck when a rep is tied up with an active showroom visit. This is really helpful context; I’m looping it in with the team for review, and we’ll follow up if we need any additional details on your workflow or how you’d expect rotation to behave in that scenario.