Reformat vehicle Inventory for emailing
C
Caitlyn Wetherald
The new format for adding vehicle inventory to emails needs to be adjusted. It forces vehicle listings to the bottom of the email instead of letting us place it in line like before. It also takes over the entire email preview when looking at the customer card.
Support has already confirmed that it displays fine on the customer's side but it's hurting productivity for my staff having to fully open every email to see what was last said to the customer.
Shelby Parker
Thanks for posting this, Caitlyn Wetherald — really appreciate the detailed context. Totally hear you on how disruptive that is for your team’s workflow, especially if the inventory block is getting pushed to the bottom and taking over the preview on the customer card. I’m sharing this with the team so we can dig into it, and we’ll follow up if we need any additional details to help reproduce what you’re seeing.