Push Notification When Vehicle is Sold, Unsold, Delivered and UnDelivered | Voters

Push Notification When Vehicle is Sold, Unsold, Delivered and UnDelivered

under review

Kimberly Otto

Getting an alert that a vehicle is sold for every customer currently interested in that specific vehicle.

This notification type should be added to Notification Settings and should be able to be toggled on/off.

Drew Adler

marked this post as

under review

We will be performing a feasibility study on this feature in Q1/Q2 2025!

Drew Adler

Merged in a post:

Notification for sold units

Forouz Mohisefat

Please add a new feature to notify sales staff if a car that's primary in an open deal profile when it sells so we can review and mark dead if needed

Shelby Parker

Hey Forouz Mohisefat, thanks for your feedback! I have a few more questions for you:

What specific information should be included in the notification to the sales staff?
Should the notification be sent immediately when the car is sold, or is there a preferred time frame?
How would you like the sales staff to receive these notifications (e.g., email, SMS, in-app notification)?

Isaac Sauder

Shelby Parker I think it would be great to just let us know that the specific vehicle is sold and get it we a notification once it's marked as sold. It would be great if the notification came in the way of a notification in DriveCentric itself (as a mention for example).

Shawn Goebel

Merged in a post:

UNwinds

Jerry A!

Any way that we can push notifications of an unwind to alert sales people for previous clients interested in same vehicle?

Shelby Parker

Thank you for posting, Jerry A!! I have a few more questions for you:

Can you please clarify what you mean by 'unwind'? Are you referring to a specific feature or process within our CRM?
Could you provide more details on the type of notifications you would like to receive? For example, would you prefer email alerts, in-app notifications, or something else?
Could you elaborate on the 'same vehicle' aspect? Are you suggesting that the notification should be triggered when a previous client shows interest in a vehicle they've previously inquired about?

Jerry A!

Shelby Parker An "unwind" is a sold vehicle that is delivered and then returned to dealership bc the deal did not fund with a lender. There are often mulltiple clients interested in the same vehicle. Sometimes when a vehicle is sold to one client, we lose the second/third client who does not want to switch to a different vehicle. If that sold unit returns to inventory bc of an unwind, a message to the salesperson and to the client could help sell that vehicle quicker. An email alert mirrored with an in app notification would work. The alert would be triggered when a vehicle previously marked delivered is now available in inventory

Drew Adler

Merged in a post:

Notification Preferences

Steve Guendner

Add "Sold" alert when any client/car is marked sold

Steve Guendner

Hello, Managers only . Client , vehicle of interest info, time , date , salesperson. Real time . Thanks

Shelby Parker

Hiya Steve Guendner, thanks for this post! I have a few more questions for you:

Could you clarify who should receive these 'Sold' notifications - is it specific roles or all users?
What specific information would you like included in the 'Sold' alert?
Would you like these 'Sold' alerts to be real-time or should they be included in a daily/weekly summary?

Ronald Polanco

Also, the system should be able to match a vin for inbound sold units that don't have stock numbers yet, so the car isn't sold twice.

Shawn Goebel

Merged in a post:

Stock# being SOLD

Phil Marez

when vehicle SOLD, and other customers are interested in that same stock# we should have a indicator on that stock# indicating it has been sold so we can suggest another vehicle to them

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