PUSH
A
Aaron Depriest
Push to DMS is not working, the system just spins
A
Aaron Depriest
It should come up with a 5 digit deal# that I type into CDK and all the customer and car info gets pushed when that is done
Shelby Parker
Sorry you’re running into that, Aaron Depriest — a push that just spins is definitely not the experience we want. To help us narrow this down, when you click “Push to DMS,” what should happen on your end (confirmation message, status change in DriveCentric, record showing up in the DMS, etc.)? Is the spinning happening every time or only with certain records/actions (and if it’s only some, do they share anything in common)? Also, about how long has this been going on, and is it impacting just you or multiple users at the dealership?