In the legacy Desking tool, there was a convenient feature that allowed users to pull appraisal data directly from integrated third-party appraisal tools. This functionality appears to be missing in the New Desking experience.
We would like to request that this feature be reinstated in the New Desking workflow. Currently, we use VinCue, but this request is broadly applicable to any dealership utilizing third-party appraisal integrations. While we understand that appraisal data can still be accessed via the customer card, having to switch screens adds unnecessary steps to a process that was previously seamless.
Restoring this feature within the New Desking interface would significantly improve workflow efficiency and user experience, ensuring that appraisal data is readily available during deal structuring without additional navigation.
Thank you for considering this enhancement.