Price Drop – Automated Text Messages
V
Valentina Saliu
Would it be possible to add an automatic text option for price drops? Right now, customers receive an email when a vehicle they're interested in drops in price. It would be great if we could also send a text to customers who are opted in, so we have a better chance of reaching them and getting them re-engaged!
Shelby Parker
Thanks for the suggestion, Valentina Saliu — this is really helpful, and I totally get how adding an opt-in SMS for price drops could boost re-engagement beyond email. I’m sharing this with the team for review, and we’ll follow up if we need any additional details from you.