PRICE CHANGE ALERT (AGENT NOTIFICATION)
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Cory Wilhelm
We would like our agents to reach out to customers that are currently dead deals & they should be notified of price changes. For example, we dead a deal out for price, hold the vehicle for another month & half, drop the price by $2,000, now that customer may be interested. I found our agents are NOT reaching out to dead deals.
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Cory Wilhelm
Isabelle Lande
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Cory Wilhelm
Laura Brewer
Shelby Parker
Thanks for sharing this, Cory Wilhelm — totally hear you on how valuable it would be to automatically alert agents when a previously “dead” deal has a price drop so they can re-engage those customers. I’m looping this into our review with the team, and if we need any extra details on your workflow (e.g., how you’re marking deals as dead and what kind of notification you’d want agents to receive), I’ll follow up.
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Cory Wilhelm
Shelby Parker Sounds good, we kind of assumed the agents would but noticed yesterday they don't