PLEASE ADD OPTION TO ADD 1-800 NUMBERS FOR CUSTOMER CONTACT INFO
C
Chris Svedberg
WE NEED TO BE ABLE TO ENTER 1-800 NUMBERS
Shelby Parker
Thanks for flagging this, Chris Svedberg — totally hear you, and we definitely want 1‑800 numbers to work smoothly. To help us pinpoint what’s blocking you today: where in DriveCentric are you trying to enter the 1‑800 number (customer contact record fields, lead forms, imports, etc.)? When you enter it now, what exactly happens (rejected, reformatted wrong, or it saves but can’t be used for calling/texting)? And once it’s saved, how do you need it to behave (just display, click-to-call, included in dialing/call tracking, texting, etc.)?