Phone Type & Display all numbers
gathering votes
B
Bill Colarusso
Please consider displaying all of the phone numbers and type of phone on the Activity Page. Also, have you considered purifying the type of phone in partnership with www.PhoneValidator.com ? That site tells you what kind of phone number it is (mobile / LL / Voip) as well as which phone company owns the number. For example "Verizon Wireless" mobile.
J
Jacob Coleman
gathering votes
Shelby Parker
Hiya Bill, thanks for this post! I have a few more questions for you:
- Can you provide more details on how you envision the phone numbers being displayed on the Activity Page?
- What specific information from PhoneValidator.com would you find most useful to have integrated into our system?
- How would this additional information about phone types and ownership improve your experience with our CRM?
B
Bill Colarusso
Shelby Parker: For example, herre's an example of an activity page:
Delray Buick GMC
Engaged
2 Possible Duplicates
(xxx) xxx-xxxx
And here's her phone numbers on the Credit App page:
All 3 (or more) Phone numbers should appear on her main page which I'm calling the Activity Page.
Phone Type
(xxx) xxx-xxxx
Work
(xxx) xxx-xxxx
Home
(xxx) xxx-xxxx
Mobile
It would help in that we would be able to select which phone to call first, which email to send to (where there are multiple choices) and would just give us more overall control and ability to work each lead in the most likely way to make contact.
J
Jacob Coleman
Bill Colarusso: I modified your comment to remove the customer's information. Thanks for the feature request! We'll evaluate it for feedback, and you'll receive any updates automatically.