Option to remove the Genius name from messaging
J
Jessica Colon
We want the ability to remove her name from her messaging when she reaches out to customers.
Created by Amber Burr
Shelby Parker
Hey Jessica Colon, thanks for your feedback! Following up on this:
- What specific scenarios or reasons do you have for wanting to remove the Genius name from messaging?
- Would you like the option to replace the Genius name with another name or title, or simply remove it entirely?
- How important is it for your team to have this feature, and how frequently do you anticipate using it?