The ability to add notes on to a vehicle in our inventory. This comes in handy for dealerships like ours with a large auto group that frequently trades. When we traded a vehicle with a different store in our group, it didn't get marked as sold or delivered. This caused mix-ups because we had traded a vehicle to the sister store but there was zero indication on drive that the vehicle wasn't available. For example... We had a customer drive two hours to see the vehicle that we thought was available but we found out too late that we had traded it and it sold from that dealer DAYS prior to their visit and there wasn't any indication of it. If there was a way for us to take notes on a vehicles profile, this could have been avoided and someone could have communicated that the specific vehicle was dealer traded or not available. This is not the only way this feature can be used but it is one helpful way for us specifically.