Not have to choose
R
Robert Cosgrove
Having to choose between Carolina email and text each time I am sending a customer a response.
Shelby Parker
Hey Robert Cosgrove, thanks for your feedback! I have a few more questions for you:
- Can you please elaborate on the specific scenarios where you find it inconvenient to choose between email and text?
- Are there specific types of responses where you would prefer not to have to choose the communication method?
- Would you find it helpful if the system could remember your last choice of communication method and use it as a default for the next time?