Not adding all of the vehicle information.
B
Ben Sample
Not adding all of the vehicle information. It misses so much or adds the prior vehicle, even if i add new vehicle.
Shelby Parker
Sorry you’re running into that, Ben Sample — I can see how frustrating that would be, especially if it’s pulling in the wrong vehicle. To help us narrow this down, can you share a bit more detail on (1) where you’re adding/updating the vehicle (customer/lead record, deal, service appointment, etc.) and what you’re trying to do with the update, (2) which fields are missing or coming through incorrectly after saving (year/make/model/trim/VIN/mileage, etc.) and what you expected to be stored, and (3) when it shows the prior vehicle, is it actually overwriting the existing one, attaching the wrong vehicle to the record, or only displaying incorrectly in certain spots (vehicle list, emails, reports, etc.)?