"NONE" is entered to the Middle Name Field
gathering votes
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Jake Hales (Gee Corporate)
When a driver's license is scanned without a middle name, "NONE" is automatically added to the Middle name field. During credit pushes, this causes an error with provider if not caught before processing. Please code the field to be left blank, instead.
Shawn Goebel
gathering votes
Shawn Goebel
Jake Hales (Gee Corporate) Thank you for the feature request! I am going to move this to Gathering Votes to see what other users think about this request. Thank you again and have a great day!
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Michael Sylvan
Hey Jake! I hope all is well with you and Gee!
Shelby Parker
Hiya Jake Hales (Gee Corporate), thanks for this post! I have a few more questions for you:
- Can you provide more details about the error message received when 'NONE' is entered in the Middle Name field during credit pushes?
- Are there any specific scenarios where this issue is more prevalent?
- Are there any other fields where you've noticed similar issues when left blank?
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Jake Hales (Gee Corporate)
Shelby Parker 1. This occurs during the mobile device scan of the driver's license. 2. I have examples in OR driver's licenses--it could be that in the DLQR some kind of [None] entry is noted for DMV, and that could be importing to the middle name field. 3. No, this is a unique reporting case to that field.