None in the middle name on the credit app
under review
C
Craig Gray
If a customer has no middle name, Drive Centric is automatically putting the word NONE in the middle name section by default. I we really need that to change to leaving that field completely blank. It is happening to much now and the ones we don't catch are causing contract issues with the bank and can cost us a deal.
Michele McCoy
marked this post as
under review
Craig Gray, thank you for writing in. Can you confirm if this is happening when you push to CDK? We tested the Send Credit App on our end and the middle name field was left blank when one was not provided.