Thanks for flagging this, Daniel Howard — totally hear you on how confusing it is when “Open Deals” doesn’t reflect new/dead customers right away. To help us narrow down what’s happening: which exact workflow/screen are you in when you’re checking Open Deals (and where you expect those customers to show up or drop off)? Also, what update timing are you expecting (immediate vs. within a few minutes)? And is the lag happening across the board for all new/dead customers, or only in certain scenarios like specific deal statuses, users, or stores?