Need phone number export in email blasts screen
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Hamish McDonald
We exported a list of customers who opened our last email blast, but the list did not include their phone numbers. We must have phone numbers included in that list, because we want to follow up with those customers with an SMS blast on another platform, plus we want sales people to follow with calls.
The people who opened our email blast are our most engaged sales prospects or customers, so the inclusion of phone numbers on that list is crucial.
Shelby Parker
Hey Hamish McDonald, thanks for your feedback! I have a few more questions for you:
- What specific format or file type do you prefer for the exported list with phone numbers?
- Are there any specific criteria or filters you would like to apply when exporting the list with phone numbers?
- How frequently do you anticipate needing to export lists with phone numbers for follow-up actions?
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Hamish McDonald
Shelby Parker, any spreadsheet format will be fine, like csv. For specific criteria, if there are multiple phone numbers, like home, work, mobile, you should be able to select those individually for export. We would use this at minimum monthly, but I anticipate more frequent use, maybe every two weeks.