Multiple Store Access on Mobile
J
Jared Horton
You should be able to access multiple stores at once via the mobile app, just like you can on the desktop. Right now, if you are part of multiple stores, when a customer replies you do not get the notification unless you are logged in to that specific store. You should be able to select multiple locations, therefore giving you the access, visibility, and notifications you need for customer replies.
Shelby Parker
Thanks for posting this, Jared Horton — really appreciate you calling it out. Totally hear you on how disruptive it is to miss customer-reply notifications when you’re in multiple stores. I’m sharing this with the team so we can review what it would take to support multi-store access/notifications on mobile like desktop, and we’ll follow up if we need any additional details from your setup.