MORE SCREEN TIME TO PREVENT KICKING ME OUT
Gregory Rodriguez
I keep working customers typing out a long text or email (even though it does save) and get randomly kicked out to login page. Sucks when you have the customer in front of you and have to reopen everything. Can we get more screen time for Drive Centric or make it so if you're actually working, to reset your time to prevent it from closing on you.
Shelby Parker
Thanks for posting this, Gregory Rodriguez — and sorry you’re getting kicked back to the login page mid-message. I can see how disruptive that is, especially with a customer right in front of you. Really appreciate you calling it out; I’m sharing this with the team so we can dig into what’s causing the session timeout and look at options like extending screen time or resetting the timer while you’re actively working. If you notice any pattern (how long you’ve been typing, where in Drive Centric it happens, etc.), that context would help us reproduce it faster.
Gregory Rodriguez
Shelby Parker today it was random got logged out 3 times within an hour of working. But I’ve been working for about 3-4 hours calling customers and it hasn’t done it yet