Mine Customers By Value
gathering votes
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Joe Brown
I'd like to be able to mine customers based on their value. Each customer has a "Value" tab that lists the vehicles purchased and money spent in service, but we aren't able to mine and target our high value customers.
Michele McCoy
gathering votes
Joe Brown Thank you for the feature request! We’ll move this to Gathering Votes to see what others think. You will receive updates automatically.
Shelby Parker
Hey Joe Brown, thanks for your feedback! I have a few more questions for you:
- Can you provide more details on how you would like to define 'high value' customers?
- What specific actions would you like to take with these high value customers once they are identified?
- Are there any specific data points or metrics you would like to see when mining these customers?
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Joe Brown
Shelby Parker
- I'd like to make the dollar amount spent with our business a searchable field withingthe mining tool.
- I'd like to pull a list to send targeted messaging to. Basically, like a reward program, where we assign a point value to loyal customers based on $$$ spent with us.
- Primarily, I'm just wanting the dollar amount under the "Value" tab to be a searchable field within the mining tool.
Let me know if you have any other questions.