Mentions - Ability to Reply Inline to a Mention or Note
gathering votes
J
Jason, one of our store managers
When leaving Notes and using the @symbol, is there a way that a reply button can be added rather than starting a whole new note so conversation can be kept going between staff when working deals.
A
Alisha Dibley
I would like this OR to be able to "like" the message so we know the intended rep received it.
Drew Adler
gathering votes
Shelby Parker
Thank you for posting, Jason, one of our store managers! I have a few more questions for you:
- Can you provide more context on how frequently you use the @symbol in Notes and the typical length of these conversations?
- Are there specific scenarios where having a reply button would be particularly beneficial?
- Would you find it useful to have a thread-like structure for these conversations in Notes, similar to some social media platforms?
J
Jason, one of our store managers
1- our dealership just began drive centric about one week ago, so everyone is getting familiar and finding things that work best for them. I'm finding that this feature is starting to get used more now.
Typically, the length of each comment or sentence is not very long.
2-yes, there are scenarios where a reply button would certainly help I would imagine. Especially when it comes to trying to put together a deal.
3-I think the structure that is currently being used is fine. I don't think there is a need to change that to a social media platform thread like look.