Mention Groups - Enterprise Level Groups
gathering votes
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Erin Duben
For example: Detail or Rental who have enterprise access. Creating 1 enterprise mentioning group instead of having to create one at each location.
Drew Adler
gathering votes
Shelby Parker
Great to hear your perspective, Erin Duben! I have a few more questions for you:
- Could you please elaborate on the specific functionalities you would like to see in the enterprise mentioning group?
- How do you envision the interaction between the enterprise mentioning group and individual locations?
- What are the key benefits you expect from having an enterprise mentioning group?
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Erin Duben
Shelby Parker For Service, Parts, Rental, Quick Lane, Body shop and A-Team who already or will have all store access - creating 1 mentioning group instead of a mentioning group at each location. Example: Detail at Lake Chevy, Lake Toyota or Devils Lake Cars could at Service LGM from any store customer card. If customer is at Devils Lake Cars, being able to @ Service LGM or if the customer card was in Lake Toyota being able to @Service LGM.
Having 1 mentioning group for enterprise instead of having to create a mentioning group at each location. Trying to avoid making a mentioning group for Example: Service LGM in Lake Chevy Card, Service LT mentioning group in LGM store and Mentioning group @Service LGM in Devils Lake Cars.
Instead of one location having 3 mentioning groups for Service, having 1 enterprise.