"Marking Dead" to have a feature that requests management to view.
Yazan Roman
Instead of having only 2 choices between the salesperson marking the customer dead or a manager marking it dead, there should be an in between option that allows the salesperson to make an attempt to mark it dead, followed by a notification to the manager to accept the request to mark it dead.
Shelby Parker
Thanks for sharing this, Yazan Roman — really helpful call-out. I can see how an “in-between” step (sales rep requests to mark dead → manager reviews/approves) would make the workflow smoother and keep the right oversight in place. I’m looping this into our team’s review, and we’ll follow up if we need any additional details from your side.