Manually Mark an Appointment as a Show
complete
B
Bruce Weinreich
Allow the Expert User of the store to manually Mark an Appointment as a Show once it been labeld as a No-Show
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Michael Brand
Michele McCoy Hello, Is there any way to extend the timefram to manually mark as a show to 72 hours from 48 hours? This would help with appointments from the weekend
Michele McCoy
Michael Brand: At this time, we don’t plan to extend the manual show timeframe beyond 48 hours. We feel 48 hours provides sufficient opportunity to correct missed appointment check-ins while maintaining timely follow-up.
However, you can add a feature request and we can gather votes to see what others think of the idea.
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Michael Brand
Michele McCoy I agree it works in most cases, my issue is with e the weekends
Michele McCoy
Michael Brand, understood. It looks like there is another post asking to extend the time period. You will be best to add a vote to this post. https://drivecentric.canny.io/feature-requests/p/extend-time-period-to-mark-appointment-as-a-show
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Brea Miller
Can this be a feature that an Expert can toggle "on/off" for a Manager to do and give access to someone that they trust at the dealership to handle this on a daily? As Experts for bigger dealerships maybe offsite like ours.
Michele McCoy
marked this post as
complete
We are thrilled to announce a no-show appointment can now be marked as a show!
This feature includes:
- The ability for Expert Users to convert a no-show appointment into a show
- Automatic creation of a customer visit, deal status update, check-out, & a check-out note
- Real-time updates to reporting, including the Desk Log and other appointment-based reports
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Lisa Stewart
Can they add being able to back date appts as well?
Michele McCoy
marked this post as
in progress
Michele McCoy
marked this post as
planned
A
Ana Angel
Michele McCoy This means we are one step closer to making this live?
Michele McCoy
Ana Angel, that is correct!
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Lisa Stewart
Michele McCoy is there any insight into the timeline on when this will be live?
Michele McCoy
Lisa Stewart: Not yet but as soon as it's ready we will be sharing the news.
Lydia Edouard
WE NEED THIS FEATURE! PLEASE ADD!!!
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Yely Santos
This is the one feature I miss about Vinsolutions! Our dealerships struggle with this as well!
A
Alex Weidenbenner
Merged in a post:
Backdated Appointment Check-ins
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Michael Brand
Hello, would there be anyway to back date a check in. With manager access of coarse
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Michael Kosic
I support this request because this would be an extremely feature with multiple use-cases in a dealer group of our size
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