Often times we get leads auto-generated by the system or Car Gurus or sometimes the customer sends in multiple leads inadvertently.
Instead of being forced to respond to another "Lead" that was either auto-generated or accidentally generated the Sales Managers or perhaps just the General Manager should have a way to "Stop The Clock" on those.
All those "Leads" do is clutter up the data and then we have to find some way to stop the clock. If the managers could see this and stop the timer on these incredibly annoying duplicates, that would be very useful.