Manager Lead Timer Stop Button
J
Jim Thomas
Often times we get leads auto-generated by the system or Car Gurus or sometimes the customer sends in multiple leads inadvertently.
Instead of being forced to respond to another "Lead" that was either auto-generated or accidentally generated the Sales Managers or perhaps just the General Manager should have a way to "Stop The Clock" on those.
All those "Leads" do is clutter up the data and then we have to find some way to stop the clock. If the managers could see this and stop the timer on these incredibly annoying duplicates, that would be very useful.
Shelby Parker
Thank you for posting, Jim Thomas! I have a few more questions for you:
- Who should have the authority to "Stop The Clock" on these leads? Is it limited to Sales Managers or General Managers, or should others have access?
- What criteria should be used to identify which leads are considered duplicates or auto-generated and should have their timers stopped?
- How frequently do these duplicate or auto-generated leads occur, and how much time do you estimate is currently spent managing them?