Make the Video Text Template editable for all stores
gathering votes
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Tyler Burton
The Hope to hear from you :) after videos is creating friction with customers... Especially when they are coming in today or tomorrow already... The customer says ... "We have an apt for tomorrow already? "
Shawn Goebel
gathering votes
Shawn Goebel
Tyler Burton Thank you for the feature request! I am going to move this one to Gathering Votes to see what other users think about this request. Thank you again and have a great day!
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Tyler Burton
“Hope to hear from you :)” per my conversation with support is hard programmed in.
Shelby Parker
Great to hear your perspective, Tyler Burton! I have a few more questions for you:
- Can you provide more context on how the 'Hope to hear from you' video is presented to the customer?
- Could you clarify if the issue is with the content of the video or the timing of when it is shown?
- Do you have any suggestions on how we could improve the video or its delivery to better suit your needs?