Make Nicknames Visible On The Mobile App
A
Adam Safford
The mobile app does not display the customers nick name.
This is important because some customers don't go by their real name.
Example: I called my customer John "Billy" Smith this morning... The mobile app did not recognize that I had entered his nickname "Billy" on the desktop, and I called him John, which actually offended him!
Shelby Parker
Hello Adam Safford! I have a few more questions for you:
- How often do you use the mobile app compared to the desktop version?
- Would you like the nickname to be displayed in all sections of the mobile app or just specific ones?
- Are there any other features from the desktop version that you feel are missing in the mobile app?
A
Adam Safford
Shelby Parker
How often do you use the mobile app compared to the desktop version?
-I use the mobile app more often than the desktop. About 80/20.
Would you like the nickname to be displayed in all sections of the mobile app or just specific ones?
- All Sections, it's important the know the customers preferred name, on the contact card, and even under Recent Customers and on the Workplan since those are the common places to see the customer's name.
Are there any other features from the desktop version that you feel are missing in the mobile app?
-Maybe I'm missing it, but I can't find a way to mark a Reminder as completed
-No other feature requests for mobile at this time.