Make Desking Tokens available in Templates
gathering votes
T
Tina Whitehouse
WHEN REACHING OUT TO CUSTOMERS ABOUT LOWERING THEIR INTEREST RATE, IT WOULD BE GOOD TO HAVE A TOKEN THAT PULLED CUSTOMERS CURRENT RATE SO I COULD DO A MASS EMAIL VERSUS ONE BY ONE
J
Jacob Coleman
marked this post as
gathering votes
J
Jacob Coleman
HI Tina, thanks for the feature request! We currently do not support adding any Desking tokens to Templates, but I updated the title of this post to represent that broader request so that we can gather votes on it. Thanks again, and have a great day!
T
Tina Whitehouse
I wanted the email to read something like the following
I looked at your file and I'm confident I can lower your interest rate from 14.9% down to something much more attractive.
obviously I need the token to pull the rate and that was all I was looking for
In the past we sent out mass emails on a weekly basis for all 5 of my stores. The plan is to get back to that schedule, but for right now its only a couple times a month. That particular option for interest rate I would use often.
Shelby Parker
Hey Tina Whitehouse, thanks for your feedback! I have a few more questions for you:
- Can you provide more details on how you envision the token working in the context of the mass email?
- What information should the token include apart from the current interest rate?
- How frequently do you anticipate needing to send these mass emails?