LEADS
T
Terri Turrentine
WHEN WE GET A LEAD WE ARE NOT ABLE TO SEND OPT IN TEXT BECAUSE AI HAS ALREADY TEXTED. THEN, AFTER 2 MINUTES THE CUSTOMER IS ROTATED SEVERAL TIMES TO OTHER SALESPERSONS.
Shelby Parker
Great to hear your perspective, Terri Turrentine! I have a few more questions for you:
- Can you clarify if the AI texting feature is intended to replace or supplement the initial opt-in text?
- How would you prefer the lead rotation process to work to ensure a smoother transition between salespersons?
- Is there a specific time frame or condition under which you would like the opt-in text to be sent after receiving a lead?