iPacket - Text Template
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Steven Bryant
Dealers that have iPacket can send packets easily through email. Is it possible that we can gain the same capability to do it through text in DC?
Drew Adler
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Drew Adler
Merged in a post:
iPacket Text Template would be great!
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Philishia Crum
iPacket Text Template would be great!
Drew Adler
closed
Hello and thank you for the feedback! At this time, we are not considering adding the ability to text iPackets within DriveCentric. Currently, they can be added as attachments to a text. If anything changes in the future we will update this post accordingly!
Shelby Parker
Hiya Steven Bryant, thanks for this post! I have a few more questions for you:
- Can you provide more details on how you envision the text-based iPacket feature working in terms of user interaction?
- Are there any specific limitations or challenges you've encountered with the current email-based iPacket feature that you'd like to see addressed in the text-based version?
- What is the frequency of usage for the iPacket feature and how critical is it to your daily operations?
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Steven Bryant
Shelby Parker: 1. Having a button option to press to send iPacket on current VOI.
- The functionality of email iPacket is perfect. No changes needed.
- I use iPacket every single day, multiple times a day. It is one of the most critical operations for giving all the information to a customer on the vehicle that they selected.