Internally react to activity(more than just mentions and or notes)
gathering votes
M
Michella Pyle
For all activity such as comments, videos and written coms with customers, this feature allows staff to internally react to activity such as a thumbs up, down, question, celebrate and heart. This reaction alerts the person that made the comment or video.
Michele McCoy
gathering votes
Michella Pyle, thanks for the feature request! We'll continue to gather votes on this, and you'll receive any updates automatically.