Indicate Primary or Default E-mail address for e-blasts
J
Jack Johansing
When dealing with multiple e-mail addresses for 1 customer, the e-blast recipient defaults "to the email with the last successful communication" but this is not necessarily the person who should be receiving marketing e-mails. We should be able to "star" or somehow indicate which e-mail address should receive marketing e-mails.
Shelby Parker
Hey Jack Johansing, thanks for your feedback! I have a few more questions for you:
- How should the system handle cases where no primary email is marked?
- Would you like the ability to set different primary emails for different types of communications?
- Should there be any restrictions on who can mark an email as primary?
J
Jack Johansing
Shelby Parker thanks for asking!
- use whatever system is already in place (last successful communication)
- Not necessarily. Only where automated messaging comes in, like e-blasts.
- No restrictions needed that I can think of.