Inbound call logging
J
Jason Murley
DISCONNECT this ability from logging outbound calls. They are two separate functions and my dealer won't turn on INBOUND because they don't want OUTBOUND logging on as well.
We need the ability to log INBOUND calls when we receive them from guests.
Shelby Parker
Great to hear your perspective, Jason Murley! I have a few more questions for you:
- What specific information do you need to capture when logging inbound calls?
- Are there any specific integrations or systems that the inbound call logging should work with?
- How frequently do you anticipate needing to access the inbound call logs?