Inbound Call Alert | Voters

Inbound Call Alert

gathering votes

Donna Ransdell

Alerting a salesperson when a call comes in from a number attached to their customers.

Canny AI

Merged in a post:

Add notifications for Inbound Calls

Lorren Dudley

Having notifications for missed calls will ensure we never miss a guest reaching out and we get back to them in a timely manner without forgetting.

Travis Blevins

I feel like this one would be common sense... Lets get on it Drivecentric!! Por favor!

Jakob DiNonno

My desk phone is not the best at displaying missed calls and voice messages. It is a very tiny message/icon and is very easy to miss. This feature would ensure I never miss another customer attempting to reach me.

Shawn Goebel

Lorren Dudley Thank you for the feature request! I am going to move this one to Gathering Feedback to see what other users think about this request. Thank you again and have a great day!

Shelby Parker

Thank you for posting, Lorren Dudley! I have a few more questions for you:

Could you please specify the preferred method for receiving these missed call notifications (email, SMS, app notification, etc.)?
Would you like to have the option to customize who in your team receives these notifications?
Are there specific times or conditions under which you would prefer not to receive these notifications?

Drew Adler

Merged in a post:

Inbound Call Notification or Alert

D'Aundre DeMars

I recently got a call from a customer and didn't realize it until two days later because they didn't leave a voicemail, I think a notification would prevent that

Shawn Goebel

Donna Ransdell Thank you for the feature request! I am going to move this to Gathering Feedback so we can see what other users think about it! Thank you again for the feature request!

Shawn Goebel

marked this post as

gathering votes

Keith Schmitz

This is something that should be done, we should be able to see that a customer called us and get a notification for a missed call.

Jocelyn Quintero

THIS!!!!!!!!!!!!!!

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