Thanks for flagging this, Daniel Chun — totally get how confusing it is if templates aren’t showing up or you can’t add any. Quick couple questions so we can point you to the right spot: what kind of templates are you trying to add (email, SMS/text, tasks/workflows, or something else)? And are you hoping to create one from scratch, copy/import an existing template, or turn templates on for your team/store? Lastly, when you go looking for templates right now, what do you see instead — are they missing completely, visible but locked/not editable, or is there just no option to create/add one?