Group messages
B
Bailey Gutierrez
I would like the ability to send multiple customer a message in the same conversation. For example: a customer & their cosigner or a husband and wife in the same conversation.
B
Bailey Gutierrez
- I would use this feature multiple times on a weekly bases. I need this for communicating information with customer and their co-applicants for online applications. This feature will also help with follow up when working with a family (example: husband & wife) instead of messaging them individually. A big part would be with deliveries! In powersport sales the person buying the motorcycle/atv/utv/pwc is not always the same person riding it home / picking it up. Having a group conversation with all parties involved helps keep all parties informed & on the same page.
2.Needs to be as simple as an (Example: IOS apple platform). Send a text to everyone, everyone receives it, everyone can respond and continue messaging in the same conversation.
- The ability to add is a must, but the ability to remove would be a benefit not a necessity. At that point we can just create a new conversation with the need be personal only.
Shelby Parker
Hiya Bailey Gutierrez, thanks for this post! I have a few more questions for you:
- Could you provide more context on how often you need to send messages to multiple customers in the same conversation?
- Are there any specific features you would like to see in this group messaging functionality?
- Would you like to have the ability to add or remove customers from the conversation after it has started?