A lot of the AIM and AI emails that are auto-sent to customers don't include a question. For example, one we see a lot is:

"I feel like I'm not doing a good enough job for you on the 2023 Mitsubishi Outlander Sport. Let's fix that!".

"Last week you requested some more information on the 2023 Mitsubishi Outlander Sport. I'm here for your questions."

We have customers that are email only and are on day 20. All 9 of her emails that have gone out, not a single one of them asks a SINGLE question.

Pointless emails. If you don't ask a question, it doesn't warrant a response. This is ESPECIALLY important on deals in the first 6 days. WHY DOES AI NOT ASK THEM TO COME IN?!?! ISN'T THAT THE POINT? Older customers, WHY ARE WE NOT ASKING IF THEY ARE STILL SHOPPING?

PLEASE INCLUDE QUESTIONS IN ALL EARLY AI EMAILS!