Gain Access to older videos stored on your mobile device
under review
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Kristie Budd
Currently, you cannot access videos older than 1 month only when searching through your mobile device library. I would like to be able to access older videos as well.
Shawn Goebel
under review
Shawn Goebel
Kristie Budd Thank you for the feature request! Are you on a iOS or Android device? There shouldn't be any sort of limitation from the videos you can select from your Phone's Library. Thank you!
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Kristie Budd
Shawn Goebel I am an Android User
Shawn Goebel
Kristie Budd: Thank you! Can you confirm that your phone and your app is up to date? We didn't add any kind of limitation on how far back you can select a video to send to a customer! Is there a filter on your screen that displays all your videos?
Shawn Goebel
Kristie Budd Thank you again for the feature request. Can you confirm your phone is up to date and if you're experiencing this issue still?
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Kristie Budd
As vehicles come onto our lot, I film walk-around videos of them. Sometimes customers are inquiring about vehicles that we have had on our lot in excess of 6 months. Oftentimes, if vehicles have been on our lot that long, we have added accessories or have done body work to entice customers to purchase. It would be neat if I could include "before and after" videos. I would guesstimate that 10-20% of my customers would require me to need access to videos that are older than 1 month old. I believe the oldest video that I needed access to was about 9 months old.
Shelby Parker
Thank you for posting, Kristie Budd! I have a few more questions for you:
- Can you specify how far back you would like to access videos from your mobile device library?
- Are there specific types of videos (e.g., product demos, customer testimonials, etc.) that you are particularly interested in accessing?
- Could you provide more context on how often you need to access older videos?