Full convo in mobile app
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Kylie Bohannan
Add Full convo view on app like it is on website where you can read as if it was a text thread in your phone.
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Kanaan Amoudi
Id like to see the conversation thread under each customer as you can see it in the webpage under conversation but on your mobile app.
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Alex Weidenbenner
Merged in a post:
Conversation Tab for Mobile
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Ro Siddiqi
It would be a massive help to have a full conversations windo the same way there is a tab on Desktop but have the same tab on mobile where I can view the full conversation thread
Shelby Parker
Thanks for sharing this, Ro Siddiqi — totally hear you on how helpful a full Conversations view on mobile would be. I’m passing this along to the team for review, and if we need any extra details (like what you’re hoping to do in that thread view on mobile), I’ll follow up.
Shelby Parker
Hello Kylie Bohannan! I have a few more questions for you:
- How often do you use the mobile app compared to the website for viewing conversations?
- What specific features from the website's conversation view are most important to you in the mobile app?
- Are there any particular challenges you face with the current mobile app conversation view?
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Kylie Bohannan
Shelby Parker We use the mobile app daily. We would like to be able to see the text exchanged like a text inbox rather than scrolling through notes.