First Name Search Bar Request | Voters

First Name Search Bar Request

Kirstie Crook

The search functionality should prioritize pulling up results using the first name instead of the last name. Requiring the last name to display the full customer record is causing confusion for users.

Shelby Parker

Thanks for raising this, Kirstie Crook — really helpful call-out. I can see how requiring the last name to surface the full customer record would create confusion in day-to-day use. I’m sharing this with the team so we can review how search prioritizes first vs. last name, and we’ll follow up if we need any additional context from your workflow.