Filter Standard and Advanced Reports by Business Hours/After Hours
gathering votes
D
Dave Perry
Using the Lead Engaged Report we can see days to engagement but it would be beneficial to see this broken down by Business Hours and After Hours.
Created by Nathan Pflantz
J
Jacob Coleman
updated the status to
gathering votes
J
Jacob Coleman
Hi Dave, thanks for the feature request! We'll continue to gather votes on this, and you'll receive any updates automatically.
D
Dave Perry
Tahnk you Shelby. Looking for AH and BH engagement across the various time periods that are listed in the "lead engagment" tab (Day 1, Day 2, Day 3, Day 4, Day 5, and MTD). Right now we only know our blended engagement (AH+BH), which is very important to have. But we're also curious to know their engagement separately as well. ... for context, our group received more AH leads than BH leads last month.
Shelby Parker
Hey Dave Perry, thanks for your feedback! Following up on this:
- What specific business hours should be considered for the report filtering?
- Would you like the report to show a comparison between Business Hours and After Hours, or just separate them?
- Are there any specific metrics or data points you would like to see in the Business Hours vs. After Hours breakdown?