Exclude Customers With Appointments From Price Change Notifications | Voters

Exclude Customers With Appointments From Price Change Notifications

gathering votes

Joe Brown

We'd like to exclude customers who have appointments from receiving pricing decreases.

Richelle Henry

yes!

Jacob Coleman

marked this post as

gathering votes

Jacob Coleman

Hi Joe, thanks for the feature request! We'll continue to gather votes on this, and you'll receive any updates automatically.

Joe Brown

I would personally love the exclusion to be foregone if the appointment is missed. I would also like it to immediately resume, after the scheduled date unless the clients profile moves to a sold / pending / delivered state, then we want to make absolutely sure price changes don't go out. I do want it as an attempt to reactivate customers that have been in however.

I am not sure how many functions can be tuned, but these would make it highly effective, I believe, with much lower downside.

Shelby Parker

Great to hear your perspective, Joe Brown! I have a few more questions for you:

Can you clarify if the exclusion should apply to all types of appointments or specific ones?
Should the exclusion be permanent or only for a certain period around the appointment date?
Are there any other conditions under which a customer should be excluded from price change notifications?