I want to take a moment to commend the DriveCentric team for building what I truly consider to be one of the most advanced and effective CRM platforms in the automotive industry. The AI capabilities embedded in DriveCentric are, in my experience, far beyond what other dealerships are using, and it has become an indispensable tool for managing customer relationships with precision and efficiency. That said, I would like to raise a specific concern regarding the notification sounds currently in use. While notifications are essential for keeping our team responsive and engaged, the default tones are unfortunately quite jarring and carry negative connotations that can unintentionally disrupt workflow or create an unpleasant atmosphere. Because DriveCentric is designed to empower dealerships and enhance productivity, I believe it would be a significant improvement if users were given the ability to customize or edit these sounds to better suit their environment. Allowing dealerships to select tones that are more neutral, professional, or even uplifting would align perfectly with the innovative spirit of DriveCentric and further distinguish it as a CRM that not only leverages cutting‑edge AI but also pays attention to the finer details of user experience.