Emoji aknowledgement should be available in all languages not just English
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Dolly Ruiz
There was a recent update that allows us to acknowledge a customer's emoji response and does not count towards our fumble rates. This only works with guests who speak English, and I noticed Spanish Speakers do not have this option. This should be an option available in all languages.
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Shelby Parker
Thanks for flagging this, Dolly Ruiz — really helpful call-out. Totally hear you on wanting emoji acknowledgements to work consistently across languages (including Spanish) and not impact fumble rates. I’m sharing this with the team to dig into what’s driving the English-only behavior, and we’ll follow up if we need any additional examples or context from your side.