Emails being received by customers
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Blake Greene
Some customers are not getting our emails. They are being sent to spam. When email is the only point of contact, then this can be futile for us to try to contact them. Improvement in email delivery and safe message detection is definitely needed.
Shelby Parker
Hello Blake Greene! I have a few more questions for you:
- What email service provider are you currently using to send emails to customers?
- Have you noticed any patterns in which types of emails are more likely to be marked as spam?
- Can you provide examples of email addresses or domains where emails are consistently being marked as spam?
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Blake Greene
Shelby Parker
- DriveCentric.
- No.
- Gmail.
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Blake Greene
Shelby Parker anytime I get an email only lead, it is super rare that I ever get a response from them.